Privacy Policy

Effective Date: 15 May 2025

Your privacy is important to us. This policy explains how we collect and use data in our Customer Service Rating App.

1. Information We Collect
   
   • Ratings Data: The emoji you select to rate your experience.
   • Device Information: Device code and timestamp of the rating.
   • No personal data like names or emails is collected through the rating process.
2. How We Use Information
   To aggregate customer satisfaction metrics, improve services based on feedback trends, and maintain and secure the App.
3. Data Sharing
   We do not share your rating data with third parties except as required by law.
4. Data Security
   We implement reasonable measures to protect your data from unauthorized access.
5. Your Choices
   Since the rating is anonymous and voluntary, you can choose whether or not to submit feedback.
6. Changes to This Policy
   We may update this Privacy Policy occasionally. Updates will be posted in the App or communicated as appropriate.
7. Contact Us
   For privacy questions, please contact us at falconeye@falconsky.ai.